Privacy Policy

Last updated: March 2026

At King's Lynn Mobile Mechanic, we are committed to protecting your privacy. This policy explains how we handle your personal information when you book a repair or remapping service.

1. Information We Collect

We may collect the following information:

• Contact Details: Name, phone number, and email address.
• Location: Your home or work address for mobile service delivery.
• Vehicle Data: Registration number (VRM), make, model, and diagnostic fault codes.

2. How We Use Your Information

We use your data strictly for:

• Providing mechanical repairs and remapping services.
• Sending booking confirmations and invoices.
• Contacting you regarding your appointment.
• Internal record keeping for accounting and warranty purposes.

3. Data Storage & Security

We do not sell or lease your personal information to third parties. Your data is stored securely and is only accessible by Oleg (Lead Mechanic) to perform the requested services.

4. Marketing

We will only send you marketing offers if you have explicitly opted in. You can opt-out at any time by contacting us via WhatsApp or Phone.

5. Cookies

Our website uses basic cookies to improve your browsing experience and analyze traffic via Google Analytics. You can choose to decline cookies in your browser settings.

6. Your Rights

Under the UK GDPR, you have the right to request a copy of the information we hold about you or ask us to delete your data once the service and warranty period have concluded.

7. Contact Us

If you have any questions about this policy, please contact us:

• Phone: 07939 398383
• Email: book@kingslynnmobilemechanic.co.uk